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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy True

March 9, 2024

5  out of  5 rating by Tammy True
"I am so happy we are with State Farm. Susan is so helpful and knowledgeable, she made our transition smooth and seamless. We have all of our polices with State Farm, home, 4 vehicles, camper, boat, and golf cart! The app is also easy to use. Thank you Susan and State Farm! I highly recommend State Farm for all your insurance needs!"
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Kevin Young

March 6, 2024

5  out of  5 rating by Kevin Young
"Sean is one of the most down to earth people you'll ever meet and truly cares about the community. I can attest that he's definitely some one you want in your corner in all aspects, including decisions about insurance."
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ryan jacobs

January 16, 2024

5  out of  5 rating by ryan jacobs
"This has been the easiest and best experience ever dealing with insurance. Sean did excellent in assisting with any and all questions in a speedy manner. No other agent comes close to his professionalism and his knowledge In the field."
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Eric Exline

November 2, 2023

5  out of  5 rating by Eric Exline
"Sean is a great guy, honest, trustworthy, and cares about his clients. It is always pleasure to work with him and his team!! Great folks that really have your back!"
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Jamie Demory

September 26, 2023

5  out of  5 rating by Jamie Demory
"Seans employee, Susan, is absolutely one of the best people I have ever worked with. I have had State Farm since I was 16, and so I always put my children on their auto insurance too. My son, in the military, switched to a "cheaper" insurance. They were cheaper bc there was ZERO coverage and customer service was a total joke. They insured him in the wrong state, then refused to fix it. They even had added a driver to his policy we have never even heard of (This was Liberty Mutual, to be clear, and they are NOT military friendly)! The minute I reached out to Susan @ State Farm to help us, she was on the ball! She has ALWAYS gone over and beyond for my family. I have never ever had a problem with State Farm and wanted to take a minute of my time to express my sincere Thanks to this wonderful woman who provides above 5 star service. She is a breath of fresh air in a world where customer service is about non-existent."
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Mercedes Cheyenne

July 27, 2023

5  out of  5 rating by Mercedes Cheyenne
"I’d recommend to anyone to go to Statefarm with Sean. Sean is so personable and easy to talk to. All the staff at the Hancock location are amazing! They’re always smiling and talk to you like a person instead of just a client. If you’re looking to swap insurance companies definitely stop in!"
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Garrett Warner

May 1, 2023

5  out of  5 rating by Garrett Warner
"Highly recommend Sean's office to anyone looking for auto insurance. Susan has helped me multiple times with auto insurance, as well as renter's insurance. Just recently they were able to provide me with even better coverage than what I had with Progressive, while also saving me about $50 a month."
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JD Loch

April 5, 2023

5  out of  5 rating by JD Loch
"In a time where customer service is more often than not lacking, Susan is so kind, patient, responsive and knowledgeable. We were equally impressed with her professionalism and follow-up on questions or concerns on our behalf and keeping all the emails/texts and conversations straight when we couldn't. We regularly would receive same day responses. We received personalized customer service and spoke with a live person!! Thank so much Susan you are the best."
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Linda Godlove

March 27, 2023

5  out of  5 rating by Linda Godlove
"Very good and detailed"
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Chera Souders

June 14, 2022

5  out of  5 rating by Chera Souders
"Susan at State Farm is AWESOME, always goes above and beyond for her customers!"
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Wes Sautter

May 26, 2022

5  out of  5 rating by Wes Sautter
"Sean was awesome and was a huge help through the entire process. Made it very painless. Can’t thank him enough!! I will be referring friends to Sean."
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connie smith

May 12, 2022

5  out of  5 rating by connie smith
"Very helpful in finding the best rates for my homeowners and auto policies. They saved me alot of money. Highly recommend."
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Andrew Millman

April 5, 2022

5  out of  5 rating by Andrew Millman
"Before I was introduced to Sean I had used the same insurance company my whole life and was completely comfortable and happy with that situation. Then I started talking to Sean. Not only was he the most helpful Insurance agent I have ever talked to, he was able to say me thousands of dollars per year! I consistently recommend Sean to anyone and everyone that I know because my experience was so great. Thanks Sean!"
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Christopher Tomlinson

December 30, 2021

5  out of  5 rating by Christopher Tomlinson
"Sean has been excellent to work with. I recently just worked with him to insure a second vehicle of mine. He and the folks at his office do a top notch job and most importantly - save me money!"
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Mariah Peck

November 12, 2021

5  out of  5 rating by Mariah Peck
"Susan Householder is always so very helpful and attentive with anything I need help with my insurance. Susan is so professional and always makes sure my problems are solved quickly and efficiently. I feel I can stop in and speak with her or call her with any questions I have and I am very pleased with my State Farm care because of her. Thank you so much Susan!"
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Deana Hendershot

November 8, 2021

5  out of  5 rating by Deana Hendershot
"It’s always quick and easy to talk with someone at the Hancock office. The respond to texts and emails immediately. Changing, adding or canceling a policy has always been a breeze."
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Melvin Bowman

August 27, 2021

5  out of  5 rating by Melvin Bowman
"This insurance agent works with you so much and makes communication so simple, when im working and can't talk on the phone they text which makes it easier to communicate. Switching vehicles was made hassle free by their wonderful staff. Highly recommend them to everyone"
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D Lowe

July 15, 2021

5  out of  5 rating by D Lowe
"Friendly and helpful ❤️"
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Darrell and Helen Danielson

July 12, 2021

5  out of  5 rating by Darrell and Helen Danielson
"Susan was absolutely fantastic - above and beyond in answering questions and providing timely information. Professional and responsive."
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Olivia Mottern

July 12, 2021

5  out of  5 rating by Olivia Mottern
"I have been very pleased with my experience at State Farm with Sean. He and his staff are very professional and respond is a timely fashion and are very kind in answering any questions I have."
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Kevin Thacker

June 1, 2021

5  out of  5 rating by Kevin Thacker
"This agency is excellent to deal with. They have always been there to help our family with our different needs. No question is to small for them to take time and answer. I would recommend them to anyone looking to switch and get that personal attention. Susan is a first class person to deal with. She is very responsive and always looking for the perfect solution and coverage for our needs."
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Michael Fisher

May 3, 2021

5  out of  5 rating by Michael Fisher
"Susan and the rest of the girls are always right on top of things any time I need help."
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Toby McCarty

May 3, 2021

5  out of  5 rating by Toby McCarty
"Efficient, friendly and helpful staff! I highly recommend Susan and Sean at State Farm!"
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Willie Primitive

February 19, 2021

5  out of  5 rating by Willie Primitive
"Sean and his staff go above and beyond to answer any questions that I have had, his staff is very quick at responding to emails with all my numerous quotes needed."
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Chris McDonald

February 17, 2021

5  out of  5 rating by Chris McDonald
"Sean is my go to for local insurance, friendly, knowledgeable, and always available. He helped me purchase the correct amount of insurance to protect my business, rental properties, and vehicles. Overall I've had nothing but great experiences with Sean and his team. Highly recommended."